We apologize for the inconvenience but the job you are looking for has been filled or it has been removed by the recruiter. For your reference, the original listing is shown at the bottom of this page.
Listed below are the top 10 out of 957 listings that are in the same industry and location as the job you were looking for. To see more than 10 listings, click here to search similar jobs in Cambridge, MA
This position reports to the Operations Manager. Responsibilities include but are not limited to: Trouble ticket analysis (diagnose and resolve issues) provide ...
Since 1985, PTC has been 100% committed to supporting the product development needs of manufacturing companies worldwide. Now among the largest independent ...
Our Burlington Massachusetts area client has along term contract opportunity for an IT Analyst. Overall responsibilities: Monitor overall data quality and take ...
We have an exciting and challenging opportunity for the right person with one of our Boston clients. This is now a permenent opportunity. Summary This position ...
Homesite is a unique and innovative national property and casualty insurance company. Partnering with major insurance carriers and led by a management team ...
FAST FORWARD TO YOUR NEXT MISSION Integrity, confidence, discipline and commitment define your career in Battelle's National Security Global Business. Battelle ...
Facility: Winchester Hospital (Family Medical Center), Wilmington MA Department: Information Systems Fulltime Monday Friday, 8:30am 5:00pm Strong knowledge ...
Measured Progress is an Equal Opportunity/Affirmative Action Employer committed to workforce diversity. Systems Architect Location: Off site Full Time/Part ...
Mass Eye & Ear Infirmary Requisition Number 120022 Title SENIOR SYSTEMS ANALYST Department IS Shift Day Hours Per Week 40 City Boston State MA Description ...
For your reference, we have included the original job posting below.
IT Systems Specialist
Job Number:
41262052
Company Name:
IDEO
Job Location:
Cambridge, MA US
Job Categories:
Information Technology Customer Service
Minimum Education:
4-Year College Degree
IT Systems Specialist
IDEO helps companies innovate. We design products, services, environments, and digital experiences for organizations seeking new ways to provide value for their customers. IDEO creates visible and tangible strategies for innovation and executes all aspects of design and development, from conception through production.
IDEO is looking for an enthusiastic IT Systems Specialist who has a taste for variety, creativity, and chaos. Our work environment appeals to self-directed, flexible team players that have great interpersonal skills, learn quickly, work smart, and play hard.
We currently have an opportunity for a IT Systems Specialist with 2-4 years of direct user support experience in a mixed Mac and Windows computing environment.
This person will be a member of a world class IT organization and will effectively investigate and resolve software and hardware problems for IDEO’s Boston community. This person will be based in our Boston office.
Customer service is the top priority with responsibilities that include answering, evaluating and prioritizing incoming requests for assistance from users experiencing problems with hardware, software, networking, and other computer related technologies. This individual will also be responsible for keeping call data up to date in a call tracking system, installing computer equipment and software, working with users to recommend appropriate hardware and software upgrades and providing training on the proper use of systems.
Requirements:
A true “customer service” attitude is required along with excellent verbal/written communication skills, and strong time management/organizational skills. Other requirements include a need to have a good working knowledge of Mac OSX and Windows, cloud computing, some experience with wireless networks, and video conference gear is desirable. The ability to troubleshoot in a complex technical environment and to work with limited supervision is critical. The ability to manage expectations in a deadline driven culture where a feeling of urgency is the norm.
