LEAD PHARMACY TECHNICIAN - OR

LEAD PHARMACY TECHNICIAN - OR

Description:
General Overview

Under the general director of the Pharmacy Specialist , the Lead Technician - OR oversees technicians and daily technical operations in the pharmacy to ensure adequate workflow for optimal drug delivery. Responsible for making decisions independently on a daily basis in order to keep all areas in the pharmacy running smoothly. If necessary, will assign assistance in areas of need. May be required to fill in any area in need of assistance. Available as a resource to answer questions within the pharmacy and outside the pharmacy regarding policies and procedures or any general query that employees may have about department protocol. Handles confidential information.

Major Duties

Ensures employees are accurately and efficiently doing their jobs.

Delegates workload appropriately.

Solves work-related problems that arise by utilizing the proper resources at hand or by referring to the appropriate colleague or administrative personnel.

Answers questions within the pharmacy and outside the pharmacy pertaining to policies and procedures or general query that employees may have about the department protocol.

Works in conjunction with administrative staff to resolve personnel issues.

Monitors employee job performance.

Provides feedback on annual employee performance appraisals.

Finds replacements in event of sick calls or assists in understaffed areas.

Schedules technicians in data entry, central, Omnicell and customer service areas.

Assist with hiring and firing of technicians.

Assists in dispensing of medications to nursing units for immediate patient use when necessary.

Assists with tasks such as refilling code carts, narcotic dispensing to ambulances/clinics when necessary.

Assists customer service technicians when telephone lines are backed up.

Assists with training new employees. Responsible for competence assessment of technicians in their areas.

Maintains clean and organized work areas.

Attends appropriate committee meetings.

Performs and assists in completion of quality assurance audits.

Assists pharmacists and other department staff maintain statistics and workload data.

Provides computer support by printing reports, labels and forms.

In Ambulatory Oncology Area: Works in conjunction with the Pharmacy Specialist for Operations and the Oncology Pharmacy supervisor to resolve personnel issues. Ensures that applicable State and Federal Regulations are followed by technicians working in the area. Performs and provides feedback on annual employee performance appraisals. Co-ordinates coverage for sick calls and assists in understaffed areas. Oversees scheduling and assignment of technicians in the Oncology Pharmacies. Serves as timekeeper for Y8 / Cox 1 in the Kronos system. Responsible for interviewing candidates for technician employment. Assists with training of new employees. Responsible for competence assessment of technicians in their areas. Responsible for maintaining clean and organized work areas, in compliance with applicable regulations. Responsible for routine environmental monitoring per established policies. Also maintains equipment and pertinent records. Facilitates regular technician meetings. Works with Pharmacy Fiscal Specialists to maintain inventory, inventory records, and internal charging procedures, and attend inventory meetings as required.

In Clinical Trials Area: Works in conjunction with the Pharmacy Specialist for Clinical Trials to resolve personnel issues; performs and provides feedback on annual employee performance appraisals. Co-ordinates coverage for sick calls and assists in understaffed areas. Oversees scheduling and assignment of technicians in the Research Pharmacies. Serves as timekeeper for all Research Pharmacy Personnel. Interviews candidates for technician
Qualifications:

Company Profile:
Founded in 1811, Massachusetts General Hospital is the third-oldest general hospital in the country, and the oldest and largest in New England. The 907-bed world-renowned medical center offers sophisticated diagnostic and therapeutic care in virtually every specialty and subspecialty of medicine and surgery. The largest teaching hospital of Harvard Medical School, MGH is on the cutting edge of patient care, research and medical education. It is the largest nongovernment employer in the city of Boston, with more than 21,500 employees.

MGH is among the leading medical institutions continuously recognized by U.S. News & World Report's annual honor roll of America's best hospitals. In 2009, MGH ranked fifth nationally, with MGH Psychiatry ranking first in that specialty for the 14th consecutive year. MGH has been named to the list since the publication began conducting the survey in 1990.

In 2008, MGH again was named a Magnet hospital by the American Nurses Credentialing Center, a subsidiary of the American Nurses Association. The Magnet Recognition Program recognizes health care organizations that provide the best in nursing care and to uphold the tradition of excellence in professional nursing practice. MGH was the first Massachusetts hospital to earn the Magnet designation in 2003.

MGH has repeatedly been named an employer of choice. Most recently, it was named to The Globe 100, a list of the top employers in Massachusetts compiled by The Boston Globe. The hospital has also earned a spot on Conceive magazine's 2009 list of the Top 50 Workplaces for Prospective Parents.

A career with MGH means you'll be part of a rich legacy of providing top-quality patient care and an integral part of ensuring that our success continues. Located in Boston, MGH is accessible by several MBTA lines. Our benefits and perks are outstanding and include health/dental insurance, a retirement plan, 403b, paid time off, tuition reimbursement, childcare center and a fitness center. There is only one MGH! For more information, please visit us at .

Massachusetts General Hospital is an Equal Employment/Affirmative Action Employer.