Executive Director Hospice - Boston, MA

Executive Director Hospice - Boston, MA

Title: Executive Director Hospice - Boston, MA
Location: US-MA-Waltham
Evercare Hospice brings together professionals and specially trained volunteers who offer expertise, experience and interventions to patients with life-limiting conditions, ensuring they are treated with respect and dignity during a uniquely personal time of transition. The company is part of OptumHealth, a family of UnitedHealth Group businesses dedicated to improving the health and well-being of Americans.

Responsibility for the planning, overall administration and management, and profitability of the company. Accountability for all activities and departments in the delivery of hospice services. Responsible for organizing and supervising the administrative functions of the hospice including budgeting, accounting, data collection, record maintenance and employee practices. Ensures compliance with Federal and State regulations as well as other accrediting bodies.

1. Overseeing the Company Operational System
* By implementing the company's systems, policies and standards, the Executive Director assures that the hospice meets all applicable regulatory requirements of agencies and assumes responsibility for the readiness of the hospice to meet all inspections, surveys, and review including state licensure, and federal certifications.
* Assures polices in the following manner: Supervising the compliance of all administrative functions and policies with applicable regulatory agencies. Maintaining updated copies of all applicable regulations, statutes and policies and procedures.
2. Developing and Expanding Revenue Performance
* Based on the company business plan and revenue budgets, develops and maintains key relationships with hospitals, nursing homes, physicians and other healthcare organizations. Manages the implementation phase of contracting institutions and implemented with positive results to the hospice, according to applicable state and federal law.
* Serves dual role as Sales Manager" for the hospice site. Responsible for the supervision and professional development of the site's Community Outreach Representatives. Establishes and implements overall growth strategy for the site. Develops and maintains relationships with hospitals, nursing homes, physicians and other healthcare organization capable of making hospice referrals. Initiates new relationships and improves the value of existing ones including the resolution of complaints, providing educational inservices and continually seeking the overall refinement and improvement of patient care services.
* Responsible for supervision of day-to-day operations of the program including, but not limited to, the following: Financial Management, Employment process, Quality Assurance/Quality Improvement, Payroll Expense, Admissions, Medical Staff, Business Plan Development, Human Resource Policy Enforcement, Staff Development
3. Responsible for the patient and Family Services Program at the Hospice. Overall responsibility for the clinical services function at the hospice including the home, hospital settings, nursing homes, and other locations.

4. Representing the Company in the Community
* The Executive Director is the official spokesperson of the company in the community; manages public relations, generates and responds to all opportunities for medical requests in coordination with the corporate communication department, and assures the handling and resolution of any complaints from patients, families, and the public.
5. Cost Containment
* Verifies/approves admitting IPOC diagnosis, treatments, staffing and supplies.
* Monitors utilization of resources by every patient to assure cost effective delivery of services.
* Bachelor's degree required
* 5 or more years previous managerial experience.
* Sales/business development experience required.
* Hospice experience at a director level strongly preferred.
* Ability to relate to superior, peers, and subordinates.
* Demonstrate leadership skills and the proven ability to lead, motivate and organize teams.
* Demonstrated ability in program development and administration to include knowledge of health care policies and reimbursement practices.
* Demonstrated experience in strategic planning and development.
* Excellent verbal and written communication skills.

OptumHealth is part of the family of companies that make UnitedHealth Group one of the leaders across most major segments of the US health care system.

OptumHealth helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their health care needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance.

At OptumHealth, you will perform within an innovative culture that's focused on transformational change in the health care system. You will leverage your skills across a diverse and multi-faceted business. And you will make contributions that will have an impact that's greater than you've ever imagined.

Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug : Medicare / Medicaid Gen Opns