CAFETERIA WORKERDescription:
General Overview
Under general supervision and following established and detailed procedures sets up area for service. Serves food and beverage items, rings them into computer cash register system and receives cash or credit. Cleans the work area throughout service and cleans beverage machines according to schedule.. Maintains adequate supplies of food and non-food items in the service area. Maintains positive customer relations and impeccable appearance standards at all times.
Must be able to read, speak, write and understand English.
1-3 years of experience in a food service setting preferred.
Must possess exceptional customer service skills
Must be able to bend, stoop, reach and lift weights averaging 10 lbs. May lift weights up to 30 lbs.
Works in a institutional kitchen environment where there is varying levels of temperature and noise .
May stands for 100% of the workday.
Must be able to negotiate in a cramped workspace.
Job Description
GENERAL SUMMARY/ OVERVIEW STATEMENT:
Under general supervision and following established and detailed procedures sets up area for service. Serves food and beverage items, rings them into computer cash register system and receives cash or credit. Cleans the work area throughout service and cleans beverage machines according to schedule.. Maintains adequate supplies of food and non-food items in the service area. Maintains positive customer relations and impeccable appearance standards at all times.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Assists customers in obtaining food services in a courteous and helpful manner. Promotes food sales. Responds to changes in service and guides fellow employees to adjust with changes of menu and service. Recommends cost and revenue changes in menu items based on customer trends.
Set up and break down area for coffee service. Obtain pots, utensils, food and non-food items to the serving area prior to, during and/or after coffee service.
Prepares food items, coffee, tea and assorted beverages and arranges equipment for service. Cleans related equipment, e.g. beverage & coffee machines, frozen yogurt machine, Panini machines, pizza oven, slicer, toaster, bakery cases, bagel racks, trucks, refrigerators, etc. after use utilizing the appropriate cleaning equipment and solutions.
Serves food items, adhering to portion control and service standards to customers. Uses appropriate serving utensils such as knives, spoons, spatulas, tissue and wax paper.
Maintains adequate supply of food items in the refrigerators, bakery cases and bagel racks and hot tables. Maintains adequate supply of non-food items in cabinets and under counters. Alerts manager if running low on an item.
Closely observes safety, proper food handling storage and food temperature control procedures following department standards.
Cuts, and trays food items from Bake Shop, wraps for storage or disposes of leftover food items according to established procedure.
Cleans all preparation areas prior to, during and after service by washing walls, floors, counters, ceilings, doors, windows, signs, etc., by the use of cleaning solutions and sponges, cleaning cloths and the like. Cleans all equipment and participates in special cleaning.
Receives, replenishes and/or stores all food and non food items in appropriate location within the service or storage areas. Use the first in first method of food usage.
Follows department procedures as outlined in the cashier training manual.
Will be asked to perform similar positions in Food Service areas, such as cashier in Riverside Caf, Plaza Caf or Eat Street, catering attendant, and sandwich prep.
Other duties may be assigned based on the needs of the operation.
QUALIFICATIONS:
Must be able to read, speak, write and
Qualifications:
Company Profile:
Founded in 1811, Massachusetts General Hospital is the third-oldest general hospital in the country, and the oldest and largest in New England. The 907-bed world-renowned medical center offers sophisticated diagnostic and therapeutic care in virtually every specialty and subspecialty of medicine and surgery. The largest teaching hospital of Harvard Medical School, MGH is on the cutting edge of patient care, research and medical education. It is the largest nongovernment employer in the city of Boston, with more than 21,500 employees.
MGH is among the leading medical institutions continuously recognized by U.S. News & World Report's annual honor roll of America's best hospitals. In 2009, MGH ranked fifth nationally, with MGH Psychiatry ranking first in that specialty for the 14th consecutive year. MGH has been named to the list since the publication began conducting the survey in 1990.
In 2008, MGH again was named a Magnet hospital by the American Nurses Credentialing Center, a subsidiary of the American Nurses Association. The Magnet Recognition Program recognizes health care organizations that provide the best in nursing care and to uphold the tradition of excellence in professional nursing practice. MGH was the first Massachusetts hospital to earn the Magnet designation in 2003.
MGH has repeatedly been named an employer of choice. Most recently, it was named to The Globe 100, a list of the top employers in Massachusetts compiled by The Boston Globe. The hospital has also earned a spot on Conceive magazine's 2009 list of the Top 50 Workplaces for Prospective Parents.
A career with MGH means you'll be part of a rich legacy of providing top-quality patient care and an integral part of ensuring that our success continues. Located in Boston, MGH is accessible by several MBTA lines. Our benefits and perks are outstanding and include health/dental insurance, a retirement plan, 403b, paid time off, tuition reimbursement, childcare center and a fitness center. There is only one MGH! For more information, please visit us at .
Massachusetts General Hospital is an Equal Employment/Affirmative Action Employer.
|
